Distance Sales Agreement


ARTICLE 1- Parties
1.1. Seller
Name, Surname / Title: www.makmed.net
E-mail: [email protected]
Address: Fevziçakmak, Sahra Sanayi Sitesi, Medcezir Cd. 0285 No:37/D, 42050 Karatay/Konya
Phone: +90 543 606 02 85
1.2. Recipient
Name, Surname / Title: ---- ----
E-mail: ----
Phone: ----
ARTICLE 2- Subject
The subject of this contract is the Law No. 4077 on the Protection of Consumers and the Distance Agreements regarding the sale and delivery of the product, which the BUYER has ordered electronically from the SELLER's www.makmed.net website, the features and sales price of which are stated below. It is the determination of the rights and responsibilities of the parties in accordance with the provisions of the regulation.

The BUYER, br />ARTICLE 3- Subject of Contract Goods/Payment/Shipping and Delivery Information
Type and type, quantity, brand/model, sales price, payment type, recipient, delivery address, invoice of goods/goods received in electronic environment information, shipping fee is as follows. The person to be invoiced and the person making the contract must be the same. The following information must be complete and correct. The BUYER accepts to fully cover the damages that may arise from the situations where this information is not correct or incomplete, and also the BUYER accepts all kinds of responsibility that may arise from this situation. reserves the right to stop the order and delivery. In cases where the SELLER detects a problem in the order, the BUYER If the BUYER cannot reach the BUYER through the telephone, e-mail and postal addresses given by the Company, it postpones the execution of the order for 7 (seven) days. The BUYER is expected to communicate with the SELLER regarding the issue during this time. If no response is received from the BUYER within this time, the SELLER cancels the order so that both parties are not damaged.

Received Product /Products
----
Delivery Information
----
Invoice Information
----
ARTICLE 4- Contract Date and Force Majeure
Contract date is the date the order is placed by the BUYER -/- -/-- date.

At the date of signing the contract, it does not exist or is not foreseen, develops beyond the control of the parties, Force majeure (terror, war, natural disaster, uprising, seizure or strike, lockout, production and communication) significant malfunctions in its facilities, changing legislation provisions and so on). The party that occurs in the person of the force majeure shall notify the other party immediately and in writing. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.

ARTICLE 5- Rights and Obligations of the Seller
5.1. The SELLER agrees and undertakes to fulfill the obligations imposed on it in the contract in full, except for force majeure, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts.

5.2. Persons under the age of 18 (eighteen) cannot shop from www.makmed.net. The SELLER will base the BUYER's age specified in the contract as correct. However, the SELLER cannot be held liable in any way due to the BUYER's incorrect writing of his age.

5.3. www.makmed.net is not responsible for price errors caused by system errors. Based on this, the SELLER, from the system on the website, It is also not responsible for promotional and price errors that may arise due to design or illegal interventions to the website. The BUYER cannot claim from the SELLER based on system errors.

5.4. You can shop at www.makmed.net by credit card (Visa, MasterCard, American Express etc.), bank transfer or payment to the courier on delivery. Orders that are not transferred within 3 (three) working days from the order date will be cancelled. The processing time of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account and the transfer or EFT reaches the bank accounts. Payment methods such as paid shipment or postal check, which are made without consulting customer services, are not accepted.

ARTICLE 6- Rights and Obligations of the Buyer
6.1. The BUYER accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.

6.2. BUYER, By placing an order, he/she accepts and undertakes that he/she is deemed to have accepted the terms and obligations of this contract and will also make the payment in accordance with the payment method specified in the contract.

6.3. The BUYER, on the website of www.makmed.net SELLER's name, title, full address, telephone and other contact and access information, basic features of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the product subject to sale and the use of the right of "withdrawal" and how to use this right, the official authorities to which they can submit their complaints and objections, etc. He/she accepts and declares that he/she has clear, understandable and appropriate knowledge of the internet environment and confirms this preliminary information in electronic environment.

6.4. Pursuant to the previous article, the BUYER declares that he has read and is informed about the order/payment/use procedure information of www.makmed.net, which includes the goods order and payment conditions, product usage instructions, precautions taken against possible situations and warnings, and gives the necessary confirmation in electronic environment. .

6.5. If the BUYER wishes to return the product, he/she has the right to change the product within 3 (three) days from the date of receipt, but accepts and undertakes not to damage the product and its packaging under any circumstances, and to return the original invoice and the delivery note at the time of return.

ARTICLE 7- Order/Payment Procedure
Order:
After the BUYER's approval of the TL amount of the products added to the shopping cart, including VAT (total installment amounts in installment transactions), It is processed through the POS of the relevant bank card. For this reason, an order confirmation e-mail is sent to the customer before the orders are shipped. No shipment is made before the Order Confirmation mail is sent.

Any disruption in the process or problems that may arise with the credit card are notified to the BUYER by using one or more of the telephone/fax/e-mail ways specified in the contract. . If necessary, the BUYER may be asked to meet with his bank. The processing time of the orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or it is determined that the money order or EFT reaches the SELLER accounts.

In case it is understood that the product subject to the contract cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, if the BUYER is immediately and clearly informed and gives his/her approval, another good can be sent to the BUYER with equal quality and price, or in line with the BUYER's desire and choice. ; A new product with equivalent price may be sent, the product may be in stock or the other obstacle preventing delivery may be expected to be removed, and/or the order may be canceled and the fee refunded.

In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the BUYER is informed of this situation and the total price paid and any documents that put him under debt, if any, are returned to him and the contract is cancelled. In such a case, the BUYER shall not claim any additional material and moral damages from the SELLER. Opportunities to order are offered by cash transfer or payment to the courier on delivery. In payment by wire transfer, the BUYER can choose the bank most suitable for him and make the transfer. If EFT is made, the date of transfer to the account will be taken into account. Sender Information when making money order and/or EFT The invoice information must be the same as the Invoice Information and the order number must be written. If the organization does not pay the price of the product to the SELLER, it is obligatory for the BUYER to send the product delivered to him to the SELLER within 10 (ten) days at the latest. In such cases, the transportation costs belong entirely to the BUYER. and the provisions on default interest between the Bank and the BUYER.

ARTICLE 8- Shipping/Delivery Procedure
Shipment:
With the sending of the order confirmation e-mail, the product/products are delivered to the SELLER's contracted cargo company.

Delivery:
Product /products will be delivered to the BUYER's address or cargo branch with the SELLER's contracted courier company. The delivery time is 30 (thirty) working days at the latest after the order confirmation e-mail is sent and the contract is concluded. This period can be extended by a maximum of 10 (ten) working days, provided that the BUYER is notified in writing or with a continuous data carrier.
In regions where the Cargo Company delivers once a week, In cases where there are inaccuracies or deficiencies in the referral information, some social events and natural disasters, there may be a delay in the specified day time. The BUYER cannot impose any responsibility on the SELLER due to these sags. If the product is to be delivered to a person/organization other than the BUYER, the SELLER is not responsible for the extra shipping costs that may arise from the person/organization not accepting the delivery, inaccuracy in the shipping information and/or the BUYER's absence. If the product/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the [email protected] e-mail address. cannot bear any responsibility. If the product is to be delivered to a person/organization other than the BUYER, the SELLER is not responsible for the extra shipping costs that may arise from the person/organization not accepting the delivery, inaccuracy in the shipping information and/or the BUYER's absence. If the product/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the [email protected] e-mail address. cannot bear any responsibility. If the product is to be delivered to a person/organization other than the BUYER, the SELLER is not responsible for the extra shipping costs that may arise from the person/organization not accepting the delivery, inaccuracy in the shipping information and/or the BUYER's absence. If the product/products did not reach the customer within the specified days, delivery problems should be reported to the customer services immediately by using the [email protected] e-mail address.

In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company representative is of the opinion that the package is not damaged, the BUYER has the right to open the package and check that the products were delivered undamaged and to request that the situation be determined with a report. After the package is received by the BUYER, it is accepted that the Cargo Company has fully fulfilled its duty. If the package is not accepted and a report is kept, the situation should be reported to the SELLER Customer Services as soon as possible with the copy of the report remaining in the BUYER.

ARTICLE 9- Procedure Regarding the Right of Product Return and Withdrawal
Product Return:
The BUYER has the right to withdraw from the contract within 3 (three) days without giving any reason and without paying any penalty if the goods are not used and the packaging is not damaged after receiving the goods. In accordance with the general communiqué of the tax procedure law numbered 385, the BUYER must fill in the return sections at the bottom of the 2 invoices of the SELLER delivered with the product completely and correctly, sign it, and send one copy to the SELLER together with the product, so that the refund can be processed. must be kept in his custody. The right of withdrawal starts from the day the goods are delivered to the BUYER. All shipping costs of the returned product or products must be borne by the BUYER.

The decrease in the value of the received goods or the existence of a reason that makes the return impossible do not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the SELLER must compensate the value or decrease in the value of the goods. Within this period, the return of products that have been opened, used, destroyed, etc. will not be accepted. Returns should be made with the original packaging. If the product cannot be returned in the same condition as when it was delivered, the product will not be returned and the price will not be refunded. The information about sending the product as a return is sent to the customer by the SELLER. After this meeting, the product should be delivered to the SELLER, together with the invoice containing the information about the return, via the Cargo company that makes the delivery to the BUYER's address. If the returned product reaches the SELLER, it is accepted as a return if it meets the conditions specified in this contract, and the refund is made to the BUYER's credit card/account. No refund will be made until the product is returned in full and intact. The time of reflection of refunds to credit card accounts is at the disposal of the relevant bank.

If the purchase is made with a credit card and in installments, the procedure for returning the product to the credit card will be applied as follows: If the BUYER has requested to purchase the product in installments, the Bank makes the repayment to the BUYER in installments. After the SELLER pays the entire product price to the bank at once, in case the installment expenditures made from the Bank's POS are returned to the BUYER's credit card, the requested refund amounts are transferred by the Bank to the bearer's accounts in installments so that the parties involved do not become victims. The installment amounts paid by the BUYER until the cancellation of the sale, if the return date and the account cut-off dates of the card do not coincide, 1 (one) refund will be reflected on the card every month, and the BUYER will pay the installments paid before the refund, after the installments of the sale are over. It will take as many months as the number of installments paid before the return, and it will be deducted from its current debts. . In the event of a return transaction, the member workplace, namely the SELLER, will make a refund through the relevant software of the bank, and the member workplace, the SELLER, is obliged to pay the relevant amount to the Bank in cash or as a deduction. Therefore, it is not possible to make a cash payment to the BUYER in accordance with the procedure detailed above. The fee will be refunded to the credit card by the Bank in accordance with the above procedure, after the BUYER has paid the amount to the Bank at once. In the case of the return of goods or services purchased using a credit card, the SELLER cannot make a refund to the BUYER in accordance with the contract it has made with the Bank. In the event of a return transaction, the member workplace, namely the SELLER, will make a refund through the relevant software of the bank, and the member workplace, the SELLER, is obliged to pay the relevant amount to the Bank in cash or as a deduction. Therefore, it is not possible to make a cash payment to the BUYER in accordance with the procedure detailed above. The fee will be refunded to the credit card by the Bank in accordance with the above procedure, after the BUYER has paid the amount to the Bank at once. In the case of the return of goods or services purchased using a credit card, the SELLER cannot make a refund to the BUYER in accordance with the contract it has made with the Bank. In the event of a return transaction, the member workplace, namely the SELLER, will make a refund through the relevant software of the bank, and the member workplace, the SELLER, is obliged to pay the relevant amount to the Bank in cash or as a deduction. Therefore, it is not possible to make a cash payment to the BUYER in accordance with the procedure detailed above. The fee will be refunded to the credit card by the Bank in accordance with the above procedure, after the BUYER has paid the amount to the Bank at once. In case of a refund, the bank will refund the fee through the relevant software of the bank, and the merchant, namely the SELLER, is obliged to pay the relevant amount to the Bank in cash or on credit. Therefore, it is not possible to pay the BUYER in cash in accordance with the procedure detailed above. The fee will be refunded to the credit card by the Bank in accordance with the above procedure, after the BUYER has paid the amount to the Bank at once. In case of a refund, the bank will refund the fee through the relevant software of the bank, and the merchant, namely the SELLER, is obliged to pay the relevant amount to the Bank in cash or on credit. Therefore, it is not possible to pay the BUYER in cash in accordance with the procedure detailed above. The fee will be refunded to the credit card by the Bank in accordance with the above procedure, after the BUYER has paid the amount to the Bank at once.

ARTICLE 10-Warranty
Products that are used and cleaned in accordance with the instructions for use are guaranteed by the manufacturer/importer company for 2 years, under the conditions stated below, against all kinds of manufacturing faults. The warranty liability of the companies is valid only for the consumers covered by the law numbered 4077. The provisions of the Turkish Commercial Code shall be valid for commercial works. It will not be shared with individuals.

The SELLER will only be able to disclose this information in the presence of an administrative/legal obligation. If the SELLER holds the requested information within the scope of any judicial investigation with documented investigative capacity, it can share it with the relevant authority.

Credit Card information is never stored, Credit Card information is only used to securely transmit to the relevant banks during the collection process so that provision can be obtained, and It is deleted from all data after the provisioning process.

The BUYER's e-mail address, postal address and telephone information are only used by the SELLER for standard product delivery and information procedures. Some campaign information, information about new products, promotional information can be sent to the BUYER.

ARTICLE 12- Competent Courts and Enforcement Offices in Case of Disputes
In case of dispute arising from the implementation of this contract, Consumer Arbitration Committees and Istanbul Consumer Courts are authorized up to the value announced by the Ministry of Industry and Trade in December every year. --/--/--

Best regards, www.makmed.net

 

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